Who am I?

My name is Tom and I've worked for Corporate Music Store(s)© for nearly 10 years, mostly as a part-time "sales associate" (which is all together the kindest and most sterile description of a "clerk" ever created), but in the last couple years I've served primarily as an assistant manager. I recently returned to Corporate Music Store© after an absence. Due to the break, the normally indiscernible slow boil of undesirable change is now apparent.